Purchase Methods
Once you have decided which products to order, the buyer can send the order in one of the following ways:
VIA INTERNET: From the commercial site www.youdreamitaly.com where you can put the products directly in the cart.
VIA INTERNET: By sending an e-mail to customer service: [email protected]
SENDING a fax to +39 081 0112760
TELEPHONE customer service +39 081 19463669 or +39 3492659635
1 - To purchase from the commercial site, simply insert the desired item into the "cart", indicating the quantity and clicking on the relative cart icon.
To order another item, repeat the same operation.
The selected product will be added to the cart and the quantity of products in the cart and the total price will be updated.
Shipping costs will be calculated automatically by the system based on the type of order and its destination (see Shipping Costs).
The purchase will be completed only after entering the payment method (see Payment Methods) and after registering your data. This is necessary to acquire the order, issue the related tax document and ship the items in the cart.
It will be possible to modify and/or cancel the order lines at any time.
2 - To order via e-mail and fax, you must be careful to indicate the description of the items and the quantities requested precisely, to provide all the data (name, surname, address, telephone number, e-mail, tax code and/or VAT number) to allow youdreamitaly.com to issue the invoice and the transport document and specify the delivery address of the goods if different from the residential address. Finally, the chosen payment method must be indicated. After receiving the order, the customer service of www.youdreamitaly.com will send the customer an e-mail or fax of order confirmation including shipping costs.
3 - To purchase by calling customer service, it is advisable to prepare a list with the items to order in order to be quicker. Our customer service will be happy to receive the telephone order and provide all the necessary information.
As for the two previous methods, the customer will receive an order confirmation including shipping costs via e-mail or fax.