Customer Care +39 081.19463669
SHIPPING AND DELIVERY
SHIPPING AND DELIVERY
For shipments to Italy youdreamitaly.com avails itself of the collaboration of the UPS, GLS, NEXIVE and LICCARDI CURRIER couriers.
Delivery times in Italy are 24 hours at most 48 hours (excluding Saturday and Sunday).
There will also be a slightly more expensive express delivery, perhaps usable for fresh products.
For abroad youdreamitaly.com uses the collaboration of the UPS and GLS couriers.
Delivery times for standard shipments are 48/72 hours for Europe. Remote areas may be serviced with greater timing.
It is also possible to export EXPRESS shipping abroad, which guarantees delivery within 24/48 hours in Europe, at a slightly higher cost.
COST SHIPPING ITALY - SAN MARINO and VATICAN CITY
Up to Kg. 1,5 --- €. 6.50
From 1.5 Kg. To 3 Kg --- €. 8.00
From 3 Kg. To 6 Kg --- €. 8.50
From 6 Kg. To 10 Kg --- €. 11,50
From 10 Kg. Onwards --- €. 13,00
We offer free transport only in ITALY for expenses over €. 150.00
*** Except for the flour we reserve the right to evaluate the shipping costs based on the Kg. Of product purchased ***
EUROPEAN SHIPPING COST 1 (France, Germany, Belgium, England, Ireland, Republic of Wales, Luxembourg, Principality of Monaco, Holland, Netherlands, Portugal (except Azores and Madeira), Scotland, Wales, Spain, Austria, Northern Ireland)
From 0 to 1.5 kg the cost is €. 15,00
From 1.5 to 3 Kg. The cost is €. 16.5
From 3 to 5 Kg. The cost is €. 18,50
From 5 to 10 Kg. The cost is €. 21,00
and so on......
EUROPEAN SHIPPING COST 2 (Croatia, Denmark, Finland, Rep. Ireland, Slovenia, Sweden, Czech Rep., Greece, Poland, Slovakia, Hungary)
From 0 to 1.5 kg the cost is €. 17,50
From 1.5 to 3 Kg. The cost is €. 19,50
From 3 to 5 Kg. The cost is €. 21,00
From 5 to 10 Kg. The cost is €. 25,00
and so on......
SHIPPING COST EUROPE 3 (Bulgary, Estonia, Lithuania, Latvia, Romania)
From 0 to 1.5 kg the cost is €. 19,50
From 1.5 to 3 Kg. The cost is €. 22,50
From 3 to 5 Kg. The cost is €. 23,50
From 5 to 10 Kg. The cost is €. 27,00
and so on......
SHIPPING COST AREA 6 (Norway, Andorra, Switzerland, Liechtenstein, Guernsey & Jersey)
From 0 to 1.5 kg the cost is €. 32,00
From 1.5 to 3 Kg. The cost is €. 32,00
From 3 to 5 Kg. The cost is €. 32,00
From 5 to 10 Kg. The cost is €. 35,00
and so on......
We always offer the possibility to select, at a slightly higher cost, an UPS EXPRESS shipment that delivers throughout Europe in 24/48 working hours. Excellent choice for fresh products (Mozzarella, cheese, fresh desserts etc)
The price refers to each package shipped with a maximum weight of 65 Kg. So it is convenient, to optimize the cost of transport, compose packs of 65 kg.
SHIPPING COST AREA 6 (U.S.A, CANADA, Puerto Rico)
From 0 to 1.5 kg the cost is €. 39,00
From 1.5 to 3 Kg. The cost is €. 42,00
From 3 to 5 Kg. The cost is €. 55,00
From 5 to 10 Kg. The cost is €. 85,00
and so on......
*** WE SHIP WORLDWIDE ***
*** Any additional costs (Remote Areas eg Grece Islands, Spanish Islands) will be communicated by customer care
Below is a map with standard UPS delivery times to European destinations.
Outside of Europe, delivery is always expressed in 72/96 hours (see USA, Canada, Australia, Japan, China etc ...):
Fresh products (mozzarella, cheese, piennolo del vesuvio, pastry items) are shipped in Italy until Wednesday, in EUROPE until Tuesday. This is to avoid possible overlaps of the weekend and unnecessary stops at the couriers' warehouses. All other non-perishable items are shipped every day from Monday to Friday.
An automatic mail will notify the shipment tracking.
The shipping costs will be automatically calculated when placing the order if the buyer completes the order on the site youdreamitaly.com, otherwise the same will be counted by our customer service and communicated to the customer.
The courier will deliver the goods directly to the address indicated at the time of purchase. If the delivery does not take place successfully (in the event that the customer is absent at the time of delivery), the customer will be contacted by the forwarder who will be automatically delivered the next day. After 48 hours, if the customer is still absent, the goods are stored up to a maximum of 10 days. Youdreamitaly.com is not responsible for any delays attributable to the fault of the shipper. Especially for perishable items (Mozzarella, fresh desserts etc) Youdreamitaly can not be held responsible for any delays due to factors not inherent to your organization.
Upon receipt of the package, we invite you to check:
• that the number of packages indicated on the consignment note is actually the number delivered;
• that the package is intact and undamaged; any complaints must be reported to the courier, indicating on the waybill that you sign for collection, the words Withdrawal subject to scrutiny, otherwise the parcel will be deemed to have been delivered correctly.
• Even if the packaging is intact, the goods must be checked within ten days of receipt. Any hidden anomalies, must be reported in writing by fax or registered letter a.r .. Any report beyond the aforesaid terms, will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared
For consistent orders, it will be communicated by mail the difference in shipping cost.
For Extra-Cee shipments (United States, Switzerland, Norway etc) the costs of import duties are charged to the customer and cannot be quantified in advance. It will be the duty of the customs officer to communicate its value.
In case of breakage of the goods during transport, we invite you to keep the packaging and the damaged goods to allow the courier inspector to make the technical assessments and ascertain their responsibilities. Only and only in the presence of this circumstance, it will be possible to open a claim against the carrier who has taken charge of our goods.
Highlights
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Biscuits, Sweets & Candies
Neapolitan Pastiera Kit All you need for the preparation of the famous and timeless Neapolitan Pastiera. You only need to add fresh products and follow the well-highlighted recipe on the Grano Chirico... Pezzo singolo € 12,00 Offerta 3 KIT € 34,10 -
Biscuits, Sweets & Candies
Neapolitan Pastiera Kit All you need for the preparation of the famous and timeless Neapolitan Pastiera. You only need to add fresh products and follow the well-highlighted recipe on the Grano Chirico... Pezzo singolo € 12,00 Offerta 3 KIT € 34,10 -
Flour & Bakery
Caputo Flour Pasticceria Kg. 1
CAPUTO PASTICCERIA MEHL SWEET CHRISTMAS SHORTBREAD TYPE 00 NEAPOLITAN PASTIERA Ideal für die Herstellung von Gebäck, Torten, Biskuit und ofengebackenen Kuchen. Die zur Herstellung dieses... Pezzo singolo € 1,71 Cartone 10 Pezzi € 16,43 -
Flour & Bakery
The flour Nuvola del Molino Caputo, is a new type 0 flour that allows highly hydrating dough, very enjoyable and which gives the pizza a richly airy cornice typical of the Neapolitan-style round pizza. It... Pezzo singolo € 2,86 Cartone 10 Pezzi € 26,00 -
Oil, Vinegar & Condiments
Sicilia IGP oil 0,5 Lt - OLIO BARBERA
The Barbera IGP Sicilia oil is cold pressed in Sicily. The olives are pressed within 48 hours of harvesting and the extraction is carried out with a continuous cycle plant. Filtering is carried out using... Pezzo singolo € 9,36 Cartone 6 Pezzi € 54,08 -
Mushrooms & Truffles
Grappa liqueur with Porcini mushrooms Cl 20 - Vol 40% -
Product characterized by white grappa and mushrooms. For a perfect tasting it is recommended to store in a cool place, away from light or heat sources. INGREDIENTS: Grappa, Porcini mushroom concentrate 200... Pezzo singolo € 14,64 Offerta 3 Bottiglie € 40,26 -
Main Brands
Pistachio liqueur cream 20% - Perle di Sole
Pistachio cream 20% - 500 ml - The cream has a dense consistency, with a strong and typical pistachio flavor. Ingredients: milk, sugar, alcohol, flavorings, colorings: E150a, E102, E131 Pezzo singolo € 15,00 Cartone 6 pezzi € 84,00 -
Tea & Coffee
Coffee Kimbo Aroma di Napoli 4x250g
Kimbo Aroma di Napoli 4x250g Aroma di Napoli offers all the typical taste of the ancient Neapolitan coffee tradition, famous throughout the world. A unique coffee, with an enveloping taste, an extra-dark... Pezzo singolo € 12,17 Offerta 5 confezioni da 4 pezzi € 55,33 -
Main Brands
Orange flavored candies 500 Gr. - Perle di Sole
HARD BOILED CANDIES WITH ORANGE FLAVOUR AND FILLED WITH SOUR POWDER INGREDIENTS: sugar, glucose syrup, acids (E330, E296), dextrose, natural blood orange flavouring, colour (E160c). NON GMO. GLUTEN... Pezzo singolo € 10,98 Offerta 6 Pezzi € 55,00 -
Tomatoes & Sauces
Pacchetella of "Pomodorino del Piennolo del Vesuvio DOP" - La Torrente
Pacchetella of "Pomodorino del Piennolo del Vesuvio DOP" Pomodorino del Piennolo del Vesuvio, PDO since 2009, is an ancient Vesuvian culture that owes its name to the peasants' custom... Pezzo singolo € 4,33 Cartone da 6 Pezzi € 23,60 -
Tomatoes & Sauces
San Marzano DOP tomato from Agro-Sarnese Nocerino Gr. 400 - Gustarosso
The King of tomatoes: this is how the San Marzano tomato has been called from Italian and international cuisine. As many as 24 farmers members of DANIcoop are dedicated exclusively to the cultivation of... Pezzo singolo € 2,96 Cartone 12 Pezzi € 34,32 -
Biscuits, Sweets & Candies
Neapolitan Pastiera Cylinder "Chirico" + Free baking tray
Great News: "Chirico" Neapolitan Pastry Cylinder The cylinder with ingredients dosed for the Neapolitan Pastiera. Cylinder containing ingredients for the realization of the classic cake Neapolitan,... Pezzo singolo € 6,10 Offerta 4 Pezzi € 23,42
