Customer Care +39 081.19463669
SHIPPING AND DELIVERY
SHIPPING AND DELIVERY
For shipments to Italy youdreamitaly.com avails itself of the collaboration of the UPS, GLS, NEXIVE and LICCARDI CURRIER couriers.
Delivery times in Italy are 24 hours at most 48 hours (excluding Saturday and Sunday).
There will also be a slightly more expensive express delivery, perhaps usable for fresh products.
For abroad youdreamitaly.com uses the collaboration of the UPS and GLS couriers.
Delivery times for standard shipments are 48/72 hours for Europe. Remote areas may be serviced with greater timing.
It is also possible to export EXPRESS shipping abroad, which guarantees delivery within 24/48 hours in Europe, at a slightly higher cost.
COST SHIPPING ITALY - SAN MARINO and VATICAN CITY
Up to Kg. 1,5 --- €. 6.50
From 1.5 Kg. To 3 Kg --- €. 8.00
From 3 Kg. To 6 Kg --- €. 8.50
From 6 Kg. To 10 Kg --- €. 11,50
From 10 Kg. Onwards --- €. 13,00
We offer free transport only in ITALY for expenses over €. 150.00
*** Except for the flour we reserve the right to evaluate the shipping costs based on the Kg. Of product purchased ***
EUROPEAN SHIPPING COST 1 (France, Germany, Belgium, England, Ireland, Republic of Wales, Luxembourg, Principality of Monaco, Holland, Netherlands, Portugal (except Azores and Madeira), Scotland, Wales, Spain, Austria, Northern Ireland)
From 0 to 1.5 kg the cost is €. 15,00
From 1.5 to 3 Kg. The cost is €. 16.5
From 3 to 5 Kg. The cost is €. 18,50
From 5 to 10 Kg. The cost is €. 21,00
and so on......
EUROPEAN SHIPPING COST 2 (Croatia, Denmark, Finland, Rep. Ireland, Slovenia, Sweden, Czech Rep., Greece, Poland, Slovakia, Hungary)
From 0 to 1.5 kg the cost is €. 17,50
From 1.5 to 3 Kg. The cost is €. 19,50
From 3 to 5 Kg. The cost is €. 21,00
From 5 to 10 Kg. The cost is €. 25,00
and so on......
SHIPPING COST EUROPE 3 (Bulgary, Estonia, Lithuania, Latvia, Romania)
From 0 to 1.5 kg the cost is €. 19,50
From 1.5 to 3 Kg. The cost is €. 22,50
From 3 to 5 Kg. The cost is €. 23,50
From 5 to 10 Kg. The cost is €. 27,00
and so on......
SHIPPING COST AREA 6 (Norway, Andorra, Switzerland, Liechtenstein, Guernsey & Jersey)
From 0 to 1.5 kg the cost is €. 32,00
From 1.5 to 3 Kg. The cost is €. 32,00
From 3 to 5 Kg. The cost is €. 32,00
From 5 to 10 Kg. The cost is €. 35,00
and so on......
We always offer the possibility to select, at a slightly higher cost, an UPS EXPRESS shipment that delivers throughout Europe in 24/48 working hours. Excellent choice for fresh products (Mozzarella, cheese, fresh desserts etc)
The price refers to each package shipped with a maximum weight of 65 Kg. So it is convenient, to optimize the cost of transport, compose packs of 65 kg.
SHIPPING COST AREA 6 (U.S.A, CANADA, Puerto Rico)
From 0 to 1.5 kg the cost is €. 39,00
From 1.5 to 3 Kg. The cost is €. 42,00
From 3 to 5 Kg. The cost is €. 55,00
From 5 to 10 Kg. The cost is €. 85,00
and so on......
*** WE SHIP WORLDWIDE ***
*** Any additional costs (Remote Areas eg Grece Islands, Spanish Islands) will be communicated by customer care
Below is a map with standard UPS delivery times to European destinations.
Outside of Europe, delivery is always expressed in 72/96 hours (see USA, Canada, Australia, Japan, China etc ...):
Fresh products (mozzarella, cheese, piennolo del vesuvio, pastry items) are shipped in Italy until Wednesday, in EUROPE until Tuesday. This is to avoid possible overlaps of the weekend and unnecessary stops at the couriers' warehouses. All other non-perishable items are shipped every day from Monday to Friday.
An automatic mail will notify the shipment tracking.
The shipping costs will be automatically calculated when placing the order if the buyer completes the order on the site youdreamitaly.com, otherwise the same will be counted by our customer service and communicated to the customer.
The courier will deliver the goods directly to the address indicated at the time of purchase. If the delivery does not take place successfully (in the event that the customer is absent at the time of delivery), the customer will be contacted by the forwarder who will be automatically delivered the next day. After 48 hours, if the customer is still absent, the goods are stored up to a maximum of 10 days. Youdreamitaly.com is not responsible for any delays attributable to the fault of the shipper. Especially for perishable items (Mozzarella, fresh desserts etc) Youdreamitaly can not be held responsible for any delays due to factors not inherent to your organization.
Upon receipt of the package, we invite you to check:
• that the number of packages indicated on the consignment note is actually the number delivered;
• that the package is intact and undamaged; any complaints must be reported to the courier, indicating on the waybill that you sign for collection, the words Withdrawal subject to scrutiny, otherwise the parcel will be deemed to have been delivered correctly.
• Even if the packaging is intact, the goods must be checked within ten days of receipt. Any hidden anomalies, must be reported in writing by fax or registered letter a.r .. Any report beyond the aforesaid terms, will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared
For consistent orders, it will be communicated by mail the difference in shipping cost.
For Extra-Cee shipments (United States, Switzerland, Norway etc) the costs of import duties are charged to the customer and cannot be quantified in advance. It will be the duty of the customs officer to communicate its value.
In case of breakage of the goods during transport, we invite you to keep the packaging and the damaged goods to allow the courier inspector to make the technical assessments and ascertain their responsibilities. Only and only in the presence of this circumstance, it will be possible to open a claim against the carrier who has taken charge of our goods.
Highlights
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Main Brands
The Perfume of the Coast Kit - Perle di Sole
The Perfume of the Coastal Perle di Sole kit consisting of: - Confetti with limoncello Gr. 150 - Liqueur with limoncello Gr. 150 - Lemon candies Gr. 200 - limoncello 500 CC. 30% Volume - Morbidello... Pezzo singolo € 29,99 Offerta 3 KIT € 85,99 -
Flour & Bakery
Super Bundle Mulino Caputo consisting of 10 main items, household use, of the notorious Neapolitan Mill. Kit consisting of: - Caputo Nuvola flour Kg. 1 - Flour Caputo Pizzeria Kg. 1 - Caputo flour... Pezzo singolo € 17,50 Offerta 3 Pezzi € 49,99 -
Pasta, Rice & Prepared
Spaghettini with anchovy sauce 250 Gr
Category: Long Pasta Spaghettini alla colatura di alici are a type of pasta created by Paisanella. They have a smaller shape than the Spaghettone. What makes them special is the addition of the typical... Pezzo singolo € 4,37 Cartone 12 Pezzi € 49,92 -
Liqueurs & Spirits
Babà Re - Liqueur with rum and pieces of babà - 500 ml -
Baba Re Made with very fine alcoholic cream of milk pieces of babà and a selection of refined Caribbean rum. Ingredients Only high quality raw materials including the finest alcohol and a... Pezzo singolo € 17,97 Cartone 6 pezzi € 100,04 -
Liqueurs & Spirits
Kit Amaro with Modica chocolate
Kit consisting of: 1 AMARO Casa Vivese 5 Modica chocolate bars (Peperonicno flavor, Ginger, Vanilla, Cinnamon, Nero d'Avola) Perfect combination for the preparation of excellent after meals.... Pezzo singolo € 28,99 Offerta 3 Kit € 84,79 -
Pasta, Rice & Prepared
Kit Gragnano Pasta + Chirico Datterini
Kit consisting of: 500 Gr. Spaghetti from Gragnano 500 Gr. Linguine a Piett and Palumm of Gragnano 500 Gr. Calamarata di Gragnano 500 Gr. Paccheri from Gragnano 2 Datterini WITH BASIL - CHIRICO 2... Pezzo singolo € 14,99 Offerta 3 Kit € 43,68 -
Flour & Bakery
The flour Nuvola del Molino Caputo, is a new type 0 flour that allows highly hydrating dough, very enjoyable and which gives the pizza a richly airy cornice typical of the Neapolitan-style round pizza. It... Pezzo singolo € 11,23 Offerta 3 Pezzi ( Kg. 15 ) € 32,24 -
Flour & Bakery
Caputo flour "Grano Nostrum" type '0' Kg. 1 - 100% Italian grains
Soft Wheat Flour Type "0" - 100% Italian grains The new 100% GRANI ITALIANI CAPUTO flour is the result of a work carried out in several hands with SOUTH ITALY FARMERS - to select the GRAIN... Pezzo singolo € 1,97 Cartone 10 Pezzi € 18,72 -
Oil, Vinegar & Condiments
Sicilia IGP oil 0,5 Lt - OLIO BARBERA
The Barbera IGP Sicilia oil is cold pressed in Sicily. The olives are pressed within 48 hours of harvesting and the extraction is carried out with a continuous cycle plant. Filtering is carried out using... Pezzo singolo € 9,36 Cartone 6 Pezzi € 54,08 -
Tomatoes & Sauces
Pesto of Neapolitan Broccoli – Glass 190 g - "O Sol e Napule"
Pesto of Neapolitan Broccoli – Glass 190 g - "O Sol e Napule" INGREDIENTS: Neapolitan broccoli (30%), water, sunflower oil (28%), extra virgin olive oil (3.9%), salt, thickener (modified... Pezzo singolo € 3,30 Cartone 12 Pezzi € 36,30 -
Tomatoes & Sauces
LAPILLO ROSSO of 1.5 kg sold in cardboard packaging Excellent for first courses with fresh tomatoes. A lot of fresh pizza was used in the Neapolitan pizzerias. it is characterized by a sour taste typical... Pezzo singolo € 21,84 Offerta 3 Pezzi € 62,40 -
Tomatoes & Sauces
Pacchetella of "Pomodorino del Piennolo del Vesuvio DOP" - La Torrente
Pacchetella of "Pomodorino del Piennolo del Vesuvio DOP" Pomodorino del Piennolo del Vesuvio, PDO since 2009, is an ancient Vesuvian culture that owes its name to the peasants' custom... Pezzo singolo € 4,33 Cartone da 6 Pezzi € 23,60
