Customer Care +39 081.19463669
SHIPPING AND DELIVERY
SHIPPING AND DELIVERY
For shipments to Italy youdreamitaly.com avails itself of the collaboration of the UPS, GLS, NEXIVE and LICCARDI CURRIER couriers.
Delivery times in Italy are 24 hours at most 48 hours (excluding Saturday and Sunday).
There will also be a slightly more expensive express delivery, perhaps usable for fresh products.
For abroad youdreamitaly.com uses the collaboration of the UPS and GLS couriers.
Delivery times for standard shipments are 48/72 hours for Europe. Remote areas may be serviced with greater timing.
It is also possible to export EXPRESS shipping abroad, which guarantees delivery within 24/48 hours in Europe, at a slightly higher cost.
COST SHIPPING ITALY - SAN MARINO and VATICAN CITY
Up to Kg. 1,5 --- €. 6.50
From 1.5 Kg. To 3 Kg --- €. 8.00
From 3 Kg. To 6 Kg --- €. 8.50
From 6 Kg. To 10 Kg --- €. 11,50
From 10 Kg. Onwards --- €. 13,00
We offer free transport only in ITALY for expenses over €. 150.00
*** Except for the flour we reserve the right to evaluate the shipping costs based on the Kg. Of product purchased ***
EUROPEAN SHIPPING COST 1 (France, Germany, Belgium, England, Ireland, Republic of Wales, Luxembourg, Principality of Monaco, Holland, Netherlands, Portugal (except Azores and Madeira), Scotland, Wales, Spain, Austria, Northern Ireland)
From 0 to 1.5 kg the cost is €. 15,00
From 1.5 to 3 Kg. The cost is €. 16.5
From 3 to 5 Kg. The cost is €. 18,50
From 5 to 10 Kg. The cost is €. 21,00
and so on......
EUROPEAN SHIPPING COST 2 (Croatia, Denmark, Finland, Rep. Ireland, Slovenia, Sweden, Czech Rep., Greece, Poland, Slovakia, Hungary)
From 0 to 1.5 kg the cost is €. 17,50
From 1.5 to 3 Kg. The cost is €. 19,50
From 3 to 5 Kg. The cost is €. 21,00
From 5 to 10 Kg. The cost is €. 25,00
and so on......
SHIPPING COST EUROPE 3 (Bulgary, Estonia, Lithuania, Latvia, Romania)
From 0 to 1.5 kg the cost is €. 19,50
From 1.5 to 3 Kg. The cost is €. 22,50
From 3 to 5 Kg. The cost is €. 23,50
From 5 to 10 Kg. The cost is €. 27,00
and so on......
SHIPPING COST AREA 6 (Norway, Andorra, Switzerland, Liechtenstein, Guernsey & Jersey)
From 0 to 1.5 kg the cost is €. 32,00
From 1.5 to 3 Kg. The cost is €. 32,00
From 3 to 5 Kg. The cost is €. 32,00
From 5 to 10 Kg. The cost is €. 35,00
and so on......
We always offer the possibility to select, at a slightly higher cost, an UPS EXPRESS shipment that delivers throughout Europe in 24/48 working hours. Excellent choice for fresh products (Mozzarella, cheese, fresh desserts etc)
The price refers to each package shipped with a maximum weight of 65 Kg. So it is convenient, to optimize the cost of transport, compose packs of 65 kg.
SHIPPING COST AREA 6 (U.S.A, CANADA, Puerto Rico)
From 0 to 1.5 kg the cost is €. 39,00
From 1.5 to 3 Kg. The cost is €. 42,00
From 3 to 5 Kg. The cost is €. 55,00
From 5 to 10 Kg. The cost is €. 85,00
and so on......
*** WE SHIP WORLDWIDE ***
*** Any additional costs (Remote Areas eg Grece Islands, Spanish Islands) will be communicated by customer care
Below is a map with standard UPS delivery times to European destinations.
Outside of Europe, delivery is always expressed in 72/96 hours (see USA, Canada, Australia, Japan, China etc ...):
Fresh products (mozzarella, cheese, piennolo del vesuvio, pastry items) are shipped in Italy until Wednesday, in EUROPE until Tuesday. This is to avoid possible overlaps of the weekend and unnecessary stops at the couriers' warehouses. All other non-perishable items are shipped every day from Monday to Friday.
An automatic mail will notify the shipment tracking.
The shipping costs will be automatically calculated when placing the order if the buyer completes the order on the site youdreamitaly.com, otherwise the same will be counted by our customer service and communicated to the customer.
The courier will deliver the goods directly to the address indicated at the time of purchase. If the delivery does not take place successfully (in the event that the customer is absent at the time of delivery), the customer will be contacted by the forwarder who will be automatically delivered the next day. After 48 hours, if the customer is still absent, the goods are stored up to a maximum of 10 days. Youdreamitaly.com is not responsible for any delays attributable to the fault of the shipper. Especially for perishable items (Mozzarella, fresh desserts etc) Youdreamitaly can not be held responsible for any delays due to factors not inherent to your organization.
Upon receipt of the package, we invite you to check:
• that the number of packages indicated on the consignment note is actually the number delivered;
• that the package is intact and undamaged; any complaints must be reported to the courier, indicating on the waybill that you sign for collection, the words Withdrawal subject to scrutiny, otherwise the parcel will be deemed to have been delivered correctly.
• Even if the packaging is intact, the goods must be checked within ten days of receipt. Any hidden anomalies, must be reported in writing by fax or registered letter a.r .. Any report beyond the aforesaid terms, will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared
For consistent orders, it will be communicated by mail the difference in shipping cost.
In case of breakage of the goods during transport, we invite you to keep the packaging and the damaged goods to allow the courier inspector to make the technical assessments and ascertain their responsibilities. Only and only in the presence of this circumstance, it will be possible to open a claim against the carrier who has taken charge of our goods.
Highlights
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Cookies & Sweets
Castagnole Gr. 180 pan DESCRIPTION Product confectionery fried and baked in accordance with good manufacturing techniques. This process allows to obtain a product of the right consistency and avoids... Pezzo singolo € 6,60 Offerta 10 Confezioni € 60,50 -
Cookies & Sweets
Chiacchiere 250g pan DESCRIPTION Product confectionery fried and baked in accordance with good manufacturing techniques. This process allows to obtain a product of the right consistency and avoids... Pezzo singolo € 6,60 Offerta 10 Confezioni € 60,50 -
Cookies & Sweets
Chiacchiere decorated with cocoa Gr. 250
Chiacchiere 250 Gr. decorated with cocoa DESCRIPTION Sweet snack pre-fried in the oven according to good manufacturing techniques. This process allows to obtain a product of the right consistency... Pezzo singolo € 6,60 Offerta 10 Confezioni € 60,50 -
Jams & Honey
Extra jam of apple annurca 220 Gr.
EXTRA CONFECTIONS We derive delicious jams from the cultivated fruit in our artisan workshop according to traditional methods and recipes, without using any thickener. Ingredients: annurca apple,... Pezzo singolo € 5,17 Cartone 6 Pezzi € 30,25 -
Pasta, Rice & Prepared
Prepared for lemon risotto ready to cook: a practical and tasty way to cook when you have little time but do not want to give up taste and quality ingredients. Cooking tips: pour some oil, or melt some... Pezzo singolo € 3,85 Cartone 12 Pezzi € 44,00 -
Spices & Salt
Garlic marinated with parsley, chilli and wine vinegar: we select the best products of the earth to prepare delicious food preserves following, wisely, the rural tradition. CAPACITY 580 ml NET WEIGHT 590... Pezzo singolo € 7,15 Cartone 6 Pezzi € 41,25 -
Tomatoes & Sauces
"Spunzillo" is the ancient name given by the farmers of our area to the typical pizzutello tomato of the Vesuvian area. Of oval shape, slightly elongated and with the characteristic "lace"... Pezzo singolo € 6,08 Cartone 12 Pezzi € 71,76 -
Tomatoes & Sauces
San Marzano DOP tomato from Agro-Sarnese Nocerino Gr. 400 - Gustarosso
The King of tomatoes: this is how the San Marzano tomato has been called from Italian and international cuisine. As many as 24 farmers members of DANIcoop are dedicated exclusively to the cultivation of... Pezzo singolo € 2,96 Cartone 12 Pezzi € 34,32 -
Pasta, Rice & Prepared
Gragnano Caccavella with terrine ITALY
Each pack contains 4 caccavels arranged in as many Vietri terracotta pans. The largest pasta in the world is called caccavella (which means pot), weighs 50 grams and is 6 cm high for a diameter of 9 cm! The... Pezzo singolo € 20,80 Offerta 3 Pezzi € 60,32 -
Cookies & Sweets
Neapolitan Pastiera Cylinder "Chirico"
Great News: "Chirico" Neapolitan Pastry Cylinder The cylinder with ingredients dosed for the Neapolitan Pastiera. Cylinder containing ingredients for the realization of the classic cake Neapolitan,... Pezzo singolo € 6,10 Offerta 4 Pezzi € 23,42 -
Main Brands
Chopped thin Pronto Pizza 4050gr
Chopped thin Pronto Pizza 4050gr To get the best result for your pizzas. With this tomato we bring the real Neapolitan pizza in the world Ingredients: tomatoes, tomato juice, citric acid. Pezzo singolo € 5,72 Offerta 3 Pezzi € 16,12 -
Tomatoes & Sauces
TOMATO Piennolo VESUVIUS DOP Kg. 1.5 Packaged
The Tomato Piennolo Vesuvius is cultivated with a traditional method, which involves the use of supports with wooden stakes and wire, which prevent the berries off the ground and ensure that they receive... Pezzo singolo € 24,96 Offerta 3 Pezzi € 71,76
